Delivery Policy

We deliver the product(s) through email only or install on your server. It normally takes 5 to 12 hours before we deliver the initial license in email and for installation on your server will take 5 - 6 working days. However this may be delayed up to 36 hours for anti-fraud purposes. If the delivery is delayed we will contact you and inform you about the reason for being delayed and will provide you with an expected time frame.

Delivery policy for following package:

• Basic Package
• Open source Package

This policy for above packages will be delivered max 6 working days. If you will not receive in more than 6 working days, please contact at admin@rockersinfo.com or create a support ticket here https://rockerstech.com/crm/authentication/login.

You will receive the same product which is available in demo.

• You can upgrade your basic package to Open source in future.
• We will not provide one package feature to another package feature on request.
• We will provide an extra domain license for development purposes or other purposes on add on cost.
• All packages will be deliver after the payment confirmation

Delivery policy for Hire developer package:

Delivery time: Min 30 business days (Monday to Friday)

In the extended package, one person from fundraisingscript.com will contact you in 48 after order and will work with you for design, development and testing. That includes payment gateway configuration and other development work. You can also email as conformation of order to “admin@rockersinfo.com”

Hire developer package is totally from scratch. We will do detailed discussion for design and provide unique designs with the promise that we will never sell the same design to someone in future. During the designing phase we will design all pages including home to contact us page and take each page approved for the next process. We will HTML all the pages and start programming.

• Design revision allow 3 times on each page.
• HTML revision allow 3 times on each page

Unlimited support will provide for programming bug during development of project. We will install all code to your server and execute final testing and also provide code for backup purposes.

• We will not provide any ticket support during project development. Ticket support available after uploading the project to the client server. Support period is mentioned in the package details list.
• Many times clients also hire local developers to work on projects and at the same time order to hire developer packages to complete work. In this case we will not provide any support to your developer for any technical question and doubt.
• We will design, decide and execute a plan of development and project according to your requirements.

Custom programming work:

If you have ordered something custom made, we will inform you about the delivery date. The delivery dates are usually "expected" and not guaranteed unless we have specifically agreed for a deadline prior to making a purchase and payment.

If it's more than 24 hours you have paid and we have not been in touch, there might be an error with our internal system and we might have received your payment but not the order so please get in touch via admin@rockersinfo.com.